Secure AI Atlas mark Secure AI Atlas SECURITY & GOVERNANCE

AI Support Agent

Mapped through AI Capability → Exposure Surface → Control Layer → Governance Layer.

AI Capability

  • Conversation
  • Knowledge retrieval
  • Ticket creation
  • Customer data lookup

Exposure Surface

  • Customer records
  • Support knowledge base
  • Ticketing system
  • Email

Risk

Control

Framework

Open questions

  • OQ-EVIDENCE-ADEQUACY

This mapping is deterministic: it comes from relationships already present in the ATLAS catalogue. No model was used to infer it.